Royalty10 Sales Policy: Secure Shopping Terms & Conditions
Welcome to Royalty10! We value your trust and confidence in our products, and we strive to provide you with the best online shopping experience. This Sales Policy outlines our guidelines for all sales made through our e-commerce platform. Please read this policy carefully before making a purchase.
2. All Sales Final
2.1. Unless explicitly stated otherwise, all sales made through our e-commerce platform are considered final. This means that once you complete your purchase, you are committed to the transaction and no returns, refunds, or exchanges will be accepted for reasons other than those mentioned in Section 3 (Damaged Items).
3. Damaged Items
3.1. We take great care in packaging and shipping our products to ensure they reach you in perfect condition. However, if you receive a damaged item, please follow these steps:
3.2. Contact our Customer Support Team within 7 days of receiving the damaged item.
3.3. Provide clear photos or video evidence of the damaged item, including the packaging, to assist us in assessing the damage.
3.4. Our Customer Support Team will review your claim and may request additional information if needed.
3.5. If your claim is approved, you will have the following options:
a) **Replacement:** We will send you a replacement of the damaged item, subject to availability.
b) **Refund:** You may choose to receive a full refund for the damaged item.
3.6. In cases where a replacement is issued, the damaged item must be returned to us (shipping instructions will be provided). Failure to return the damaged item may result in additional charges.
4.1. We reserve the right to make exceptions to this Sales Policy in unique circumstances. Any exceptions will be made at our sole discretion and should be requested by contacting our Customer Support Team.
5.1. You may cancel your order within 24 hours of placing it, provided the order has not yet been shipped. To cancel an order, please contact our Customer Support Team.
6. Contact Information
6.1. If you have any questions or concerns regarding this Sales Policy or any of our products, please contact our Customer Support Team.
7.1. We reserve the right to modify this Sales Policy at any time without prior notice. The most current version of the policy will be posted on our website with the effective date. It is your responsibility to review this policy periodically.
By making a purchase on our e-commerce platform, you acknowledge that you have read, understood, and agreed to abide by this Sales Policy. Your satisfaction is essential to us, and we appreciate your trust in Royalty10.
Thank you for choosing Royalty10 for your online shopping needs!