" FAQ | Royalty10
  • Welcome to Royalty10
  • Monarchs are known to carry the lion symbol on their thrones ands garments.
  • FAQ

    Order Confirmation

    You will receive an email confirmation to email provided during order. Please contact us if you have not received confirmation.


    Shipping

    All orders are shipped by the United States Postal Service (USPS). Shipping times vary please allow up to 7-14 business days for domestic orders and 10-21 business days for international orders.


    Can I cancel my order?

    We are unable to cancel  orders once submitted. Please contact us for further assistance. 


    Refunds

    If you were not satisfied with your purchase and would like a refund please email us at info@royalty10.com. Returns are valid for 30 business days upon request. Damaged items are not accepted as refundable.


    Returns/Exchanges

    You may exchange an item for a different size of exact item. Merchandise must not be damaged for an exchange. Exchanges are valid for 7 business days upon request. Please contact us for exchange assistance. 


    How can I contact you?

    You may contact us by using the contact section located on our website or by email at info@royalty10.com with any questions. 

    Our customer services hours are Monday-Friday 100:00 am - 5:00 pm Central Standard Time (CTS). Please allow up to 24 hours for a response.